Kazakhstan launches digital alert system for road emergencies
New service enables drivers to send anonymous alerts, promoting safety and mutual assistance
ASTANA, Kazakhstan (MNTV) — Kazakhstan has launched a new digital service allowing drivers to send anonymous alerts about road hazards, aimed at improving safety and encouraging mutual assistance on the roads.
Through a mobile app, drivers can report issues such as flat tires, open windows, blocked roads, or accidents involving parked cars by entering a vehicle’s license plate number.
The system is free for both senders and recipients, and the range of alerts may expand over time.
Minister of Digital Development, Innovation, and Aerospace Industry, Zhaslan Madiev, explained: “If you notice a car with an open window or blocking a driveway, simply enter the license plate number and select the situation. The driver will receive an anonymous notification.”
He added that the service is intended to foster mutual support and civic responsibility, ultimately reducing road emergencies.
Developed in collaboration with the ministry of internal affairs, the initiative also aims to integrate augmented reality and computer vision technologies into Kazakhstan’s driver licensing procedures, part of a broader effort to modernize the transport sector.
Kazakhstan is steadily advancing digital services in transportation. Arman Kenzhegaliev, Chairman of the Government for Citizens state corporation, noted that 3 million vehicle-related services were provided last year, including digital signing of sales agreements, faster license plate production, and online auto insurance issuance.
Looking ahead, Kenzhegaliev said, “We plan to launch a document processing platform, introduce biometric identification, and implement a service to check vehicle histories.”
By 2024, Kazakhstan expects to provide 341 million public services, with 91% available remotely.
Currently, 92% of public services are accessible online.
As part of its digital transformation, Kazakhstan will introduce a digital version of physical identity cards by the end of April.
The system, which has been tested, allows citizens to verify their identity through the eGov platform, upload photos and signatures, make online payments, and receive SMS notifications when their digital document is ready.
To enhance data security, the government has implemented a new access control system, notifying citizens of any attempts to retrieve their personal data, with the option to block unauthorized access in real time.
Kazakhstan is also investing in digital infrastructure to support AI systems, collaborating with international partners, including companies from Singapore, to develop data centers and digital frameworks, strengthening its commitment to technological innovation.
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